Refund policy
Return and Refund Policy
All products sold by Your Ally Library are digital products (PDF e-books) delivered instantly by email/download after purchase. Because digital files can be copied and used immediately, all sales are final and we do not offer refunds or exchanges once a file has been delivered, except in the following cases:
- You did not receive your download link or file within 24 hours of purchase
- - The file you received is corrupted, incomplete, or does not open
- - You were charged more than once for the same order
If any of the above applies to you, contact us at notharys2005@gmail.com within 14 days of your purchase with your order number, and we will resend the file or issue a refund.
Because our products are digital, please double check the title before completing your purchase. If you have any questions about a book before buying, contact us first at notharys2005@gmail.com.